Guiding your business through complex change and transformation just got easier.

Heather’s global expertise includes …

  • Building change agility and resiliency
  • Overcoming resistance to change / change saturation
  • Employee Engagement and trust
  • Business integrations
  • Lift and shifts of reporting lines
  • Retirements, promotions and resignations
  • Mergers & Acquisitions
  • Divestitures
  • Business scaling
  • Business ramp down
  • Cost cutting measures
  • Reductions in force
  • Operational optimization
  • Practical Process Improvements
  • Product line and value stream changes
  • Manufacturing changes
  • Regulatory and Quality changes
  • Policy changes
  • Benefits and compensation changes
  • Standing up new manufacturing sites
  • Closing manufacturing sites
  • Changes that trigger Warn Act
  • Changes with European Workers Council impacts
  • Supplier / partner changes
  • Legal entity changes
  • Branding changes
  • Recognition and rewards program
  • Non-computer facing employee changes
  • Supply chain
  • Procurement
  • Operations
  • Other functional changes: HR, R&D, Legal, Marketing, Sales / Commercial

  • CRM (Salesforce, Microsoft Dynamics)
  • Office 365 / M365
  • Workday
  • ServiceNow
  • Marketo
  • E1 / SAP / ERP
  • Okta / Identity Management
  • Cybersecurity
  • Quote to Cash / Pay to Invoice
  • Website updates and overhauls
  • Large product SKU migrations and changes
  • On premise to cloud application migrations (AWS)
  • Network / infrastructure changes
  • Health Information Systems / Clinical applications
  • AI Chat bots
  • Master Data Management
  • Legacy applications to Commercial Off the Shelf (COTS)
  • MS Teams / Webex / Zoom
  • Back office call center automations
  • Mobile – bring your own device / corporate device changes
  • Learning Management Systems (LMS)
  • Content Management Systems / Knowledge Management
  • Intranet / SharePoint
  • Agile transformation
  • New / updated Software Development Lifecycle (SDLC)
  • IT / AI / Social Media policies

  • Career pivots & promotions
  • Entrepreneur & small business startups
  • Self confidence
  • Getting unstuck and finding clarity
  • Mindset for making lasting change
  • Communication skills